Terms of Service
By purchasing from this store, you acknowledge that you have read and agree to the following:
SHIPPING & HANDLING
Orders will be shipped from CANADA. All US bound shipments will be suspended after May 1.
Tracking is available and included for all physical orders to CA, US, AU, and select EU countries. Please inquire for other countries, extra charges may apply.
Buyers are responsible for all applicable customs and import taxes and/or limitations. We are not liable for any delays or rejected packages due to customs.
Due to courier and other restrictions, we are unable to ship to the following countries: Belarus, Nicaragua, Russia, Somalia, Syria, Yemen. List is subject to change without notice. You will be refunded in the event that we are no longer able to fulfill your order
Please contact us by email at [email protected] if you need to update your address before shipment notice. We are unable to redirect packages once sent out.
RETURNS & REFUNDS
All sales are final with absolutely no returns or refunds.
Exceptions will be given to the following:
- Incorrect contents of order
- Defective product due to printing error
We will NOT be responsible for damaged or lost packages due to:
- Incorrect or incomplete shipping addresses as entered by buyer
- Orders that are shipped to an old address without notice from the buyer
- Courier negligence or mishandling
Purchases from Verglas Flame are for personal use only. Redistribution and resale of any products are prohibited.